RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item(s) must be in the same condition that you received it, unopened, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can go to: http://westrick.returnscenter.com   If you have any questions, please contact us at info@shopwestrick.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Promotions cannot be combined with other codes or applied to previous orders. Coupons and discount codes apply to in-stock merchandise only and do not apply to previous purchases. Coupons and discount codes do not apply to gift card purchases, shipping charges or other fees. Promotions may have a firm start date and end date. Only one coupon or discount code may be applied per order. Coupons and discount codes may or may not apply to sale items. For example, "20% off a Full Price item" offers do not apply to sale items. Additional exclusions may apply when coupons are limited to specific types of products. If you're still not sure about a coupon or discount code, please email info@shopwestrick.com

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@shopwestrick.com.

 

You can always contact us for any return question at info@shopwestrick.com.

4652 Danvers Dr SE
Grand Rapids, MI 49512

Monday - Friday
9AM - 5PM EST